CRM Marketing Campaigns
I just added new information to the automated variable spreadsheet. Does it update automatically?
Yes, it updates automatically every 10 minutes. This ensures that your email campaigns and automations can reflect the most up-to-date information from the spreadsheet without manual intervention.
Where can I view the data for a mass campaign email that was sent out?
To view the data and metrics for a mass campaign email that has been sent, please follow the steps below: By following these steps, you can easily access and review the data and metrics for a mass campaign email that...
When I preview an automation or mass campaign, it does not populate the information.
Thank you for the clarification. It seems that the behavior you're describing is expected for the {dictionary.________} variables in AXLE when previewing an automation or mass campaign. As you correctly pointed out, these variables act as placeholders that swap out...
Can I see if a client received an email?
To review if a client received a mass campaign, please follow these steps: By following these steps, you can review the activity log for a sent email campaign in AXLE, allowing you to see if clients received the email and...
How do I get charged for texts over 160 characters?
Mass Texting is charged per segment, and each segment is 160 characters. When you are creating a Mass Text, the font will turn red once you exceed 160 characters. There’s also information on this screen that explains what the cost...
How do I update my default template?
To update your default email template in AXLE, follow these steps: By following these steps and requesting the support team's assistance, you can update your default email template in AXLE to reflect the changes you've made to your campaign design....
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