CRM Marketing Campaigns

Does AXLE alert recipients on how to opt out of text messages?

Yes, AXLE includes clear instructions on how to opt out of text messages in the initial message sent to recipients. This practice aligns with best practices and legal requirements for SMS communications. Specifically, the message includes the instruction:  "To stop...

Clients who opted out of text messages are still receiving them.

If clients who have correctly opted out of receiving text messages are still receiving them, it's important to address this issue promptly. Here are the steps to resolve it: To Address Clients Receiving Unwanted Text Messages: By following these steps,...

How do I create an email template?

To create an email template, please follow these steps: By following these steps, you can create email templates in AXLE, making it easier to design and send consistent email campaigns by reusing saved templates for different purposes.

Can I put variables in texts?

Yes, you can include variables in automated text messages, text scripts, and quick texts in AXLE. Variables allow you to personalize and customize text messages by dynamically inserting specific information for each recipient. Here's how to use variables in texts:...

How can I clone a mass campaign to a different location?

To clone a mass campaign to a different location, follow these instructions below: By following these steps, you can efficiently clone a campaign to different locations in AXLE, allowing you to distribute the same campaign to multiple locations while maintaining...

What are Quick Texts? How do I make a new Quick Text?

To create a new Quick Text in AXLE, follow these steps: By following these steps, you can create and use Quick Texts to streamline your text message responses and provide efficient and consistent communication with clients in AXLE.

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