CRM Marketing Campaigns

How do I send a Mass Text or Email to a class roster?

To send a Mass Text or Email to your entire class roster, please follow the instructions below: By following these steps, you can efficiently send mass text or email messages to your entire class roster within AXLE. This feature streamlines...

Does my entire conversation with a client show up on the text thread?

Yes, in AXLE, your entire conversation with a client is recorded and displayed on the text thread. This means that all text messages sent via AXLE are logged and can be viewed within the client's text thread. This feature allows...

How do I unsubscribe a client from email, text messages, or both?

To unsubscribe a client from email, text messages, or both, follow these steps: Unsubscribing via the CRM: By following these steps and entering the client's information, you can effectively unsubscribe them from email, text messages, or both, based on your...

One of my clients opted out of emails. How do I opt them back in?

To opt a client back in to receiving emails, follow these steps: Opting Back In via the CRM: By following these steps, you can successfully opt a client back in to receiving emails. This process respects the client's communication preferences...

One of my clients opted out of text messages. How do I opt them back in?

To opt a client back in to receiving text messages, follow these steps: Opting Back In via the CRM: Client Action: By following these steps, you can successfully opt a client back in to receiving text messages. It's essential to...

What are variables and how are they used in my communications?

Variables are placeholders for dynamic data that can be used in your communications to personalize and customize messages efficiently. In the context of AXLE, variables are particularly useful for scalable communication, such as sending the same message to multiple recipients...

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